Helping Hand Aged Care - Lealholme Port Pirie

15 Halliday Street, Port Pirie SA 5540

Gallery image from the aged care home. — Photos: Helping Hand, copied 27 September 2026. Is one of these yours?

Overview

Helping Hand Aged Care - Lealholme Port Pirie is a residential aged care home in Port Pirie SA 5540, in the Port Pirie local government area.

Sources: Service List, as at 2025-06-30.

Overall Star Rating: 4 out of 5
Registered places: 90
Provider register entry: Helping Hand Aged Care Inc
Registration status: Registered

Quality

Source: Star Ratings, as at 2026-08-01

Every figure here is published by the Department of Health, Disability and Ageing. Aged Care Compass publishes them unchanged and does not rate homes itself.

Residents' experience: 3 out of 5
Compliance: 5 out of 5
Staffing: 3 out of 5
Quality measures: 3 out of 5

What residents said

Source: Star Ratings, as at 2026-08-01 · Survey conducted in 2026

An independent team surveys residents for the Residents' experience rating. Each figure is the percentage of residents surveyed who gave that answer.

Do you like the food here?
Always
17%
Most of the time
39%
Some of the time
33%
Never
11%
Do you feel safe here?
Always
72%
Most of the time
28%
Some of the time
0%
Never
0%
Is this place well run?
Always
28%
Most of the time
61%
Some of the time
6%
Never
6%
Do you get the care you need?
Always
61%
Most of the time
33%
Some of the time
6%
Never
0%
Do staff know what they are doing?
Always
50%
Most of the time
33%
Some of the time
17%
Never
0%
Are you encouraged to do as much as possible for yourself?
Always
61%
Most of the time
28%
Some of the time
11%
Never
0%
Do staff explain things to you?
Always
33%
Most of the time
33%
Some of the time
33%
Never
0%
Do staff treat you with respect?
Always
67%
Most of the time
28%
Some of the time
6%
Never
0%
Do staff follow up when you raise things with them?
Always
39%
Most of the time
33%
Some of the time
11%
Never
17%
Are staff kind and caring?
Always
56%
Most of the time
28%
Some of the time
17%
Never
0%
Do you have a say in your daily activities?
Always
61%
Most of the time
22%
Some of the time
6%
Never
11%
How likely are you to recommend this residential aged care home to someone?
Always
44%
Most of the time
33%
Some of the time
0%
Never
22%

Questions and answer options are shown as the Department of Health, Disability and Ageing publishes them. Figures are rounded, so one question's answers may not add to 100.

Regulatory decisions

Source: Star Ratings, as at 2026-08-01

The Star Ratings extract names the main regulatory decision that informs a home's Compliance rating. It may be a decision that is no longer in force.

Decision: Directions - To revise Plans for Continuous Improvements (PCI)
Applied: 14 June 2022
Ends: 26 October 2022

This is not a full compliance history. The Aged Care Quality and Safety Commission publishes its regulatory decisions at agedcarequality.gov.au.

Quality measures

Source: Star Ratings, as at 2026-08-01 · Measured January to March 2026

The Quality measures star rating is calculated from these areas of care. Each figure is the percentage of residents affected. Lower is better.

Measure	This home	Median across homes
Had a fall risk-adjusted	31%	30%
Major injury from a fall risk-adjusted	1%	1%
Pressure injuries risk-adjusted	1%	0%
Significant unplanned weight loss risk-adjusted	9%	7%
Restrictive practices used	0%	17%
Prescribed nine or more medicines	46%	35%
Antipsychotics without a psychosis diagnosis	0%	9%

* Risk-adjusted by the Department of Health, Disability and Ageing.

Median calculated by Aged Care Compass across homes in this directory with a published figure.

Care minutes

Source: Star Ratings, as at 2026-08-01 · Measured January to March 2026

Care-minute targets reflect residents' assessed acuity; a higher target is not a higher standard.

Up to 10% of the registered nurse target can be met by enrolled nurses.

Actual care minutes: 218 minutes per resident per day
Target care minutes: 210 minutes per resident per day
Difference: +8 min
Actual registered nurse minutes: 44 minutes per resident per day
Target registered nurse minutes: 43 minutes per resident per day
Registered nurse difference: +1 min

Funding

Source: Service List, as at 2025-06-30

Annual Commonwealth funding (2024-25): $11,270,646.98
Funding per bed per day: $343.09 per bed per day

Provider

The Service List names Helping Hand Aged Care Inc, a charitable not-for-profit organisation, as its provider.

Sources: Service List, as at 2025-06-30; Star Ratings, as at 2026-08-01.

All residential homes listed for Helping Hand Aged Care Inc

Other residential homes nearby

Up to 6 homes within 20 km in the same state, chosen by straight-line distance between Service List locations and listed by suburb.

Port Pirie Regional Health Service - Hammill HousePort Pirie 5540
St Joseph's HousePort Pirie 5540

All residential homes in Port Pirie, SA

Data source

Service information: Service List, edition 2025-06-30.

Ratings, care minutes, quality measures, residents' survey answers and regulatory decisions: Star Ratings, edition 2026-08-01.

Provider registration: ACQSC provider register, edition 2026-08-13.