Harmony Village Inc

20 Zurcas Lane, Shepparton VIC 3630

Gallery image from the aged care home. — Photos: Doutta Galla, copied 28 September 2026. Is one of these yours?

Overview

Harmony Village Inc is a residential aged care home in Shepparton VIC 3630, in the Greater Shepparton local government area.

Sources: Service List, as at 2025-06-30.

Overall Star Rating: 3 out of 5
Registered places: 85
Provider register entry: DOUTTA GALLA AGED SERVICES LIMITED
Registration status: Registered

Quality

Source: Star Ratings, as at 2026-08-01

Every figure here is published by the Department of Health, Disability and Ageing. Aged Care Compass publishes them unchanged and does not rate homes itself.

Residents' experience: 3 out of 5
Compliance: 5 out of 5
Staffing: 2 out of 5
Quality measures: 3 out of 5

What residents said

Source: Star Ratings, as at 2026-08-01 · Survey conducted in 2026

An independent team surveys residents for the Residents' experience rating. Each figure is the percentage of residents surveyed who gave that answer.

Do you like the food here?
Always
19%
Most of the time
56%
Some of the time
25%
Never
0%
Do you feel safe here?
Always
81%
Most of the time
12%
Some of the time
6%
Never
0%
Is this place well run?
Always
12%
Most of the time
69%
Some of the time
19%
Never
0%
Do you get the care you need?
Always
62%
Most of the time
31%
Some of the time
6%
Never
0%
Do staff know what they are doing?
Always
0%
Most of the time
94%
Some of the time
6%
Never
0%
Are you encouraged to do as much as possible for yourself?
Always
25%
Most of the time
50%
Some of the time
25%
Never
0%
Do staff explain things to you?
Always
6%
Most of the time
44%
Some of the time
44%
Never
6%
Do staff treat you with respect?
Always
50%
Most of the time
50%
Some of the time
0%
Never
0%
Do staff follow up when you raise things with them?
Always
25%
Most of the time
69%
Some of the time
6%
Never
0%
Are staff kind and caring?
Always
31%
Most of the time
62%
Some of the time
6%
Never
0%
Do you have a say in your daily activities?
Always
75%
Most of the time
25%
Some of the time
0%
Never
0%
How likely are you to recommend this residential aged care home to someone?
Always
56%
Most of the time
38%
Some of the time
6%
Never
0%

Questions and answer options are shown as the Department of Health, Disability and Ageing publishes them. Figures are rounded, so one question's answers may not add to 100.

Regulatory decisions

Source: Star Ratings, as at 2026-08-01

The Star Ratings extract names the main regulatory decision that informs a home's Compliance rating. It may be a decision that is no longer in force.

This Star Ratings extract names no regulatory decision for this home.

This is not a full compliance history. The Aged Care Quality and Safety Commission publishes its regulatory decisions at agedcarequality.gov.au.

Quality measures

Source: Star Ratings, as at 2026-08-01 · Measured January to March 2026

The Quality measures star rating is calculated from these areas of care. Each figure is the percentage of residents affected. Lower is better.

Measure	This home	Median across homes
Had a fall risk-adjusted	37%	30%
Major injury from a fall risk-adjusted	1%	1%
Pressure injuries risk-adjusted	0%	0%
Significant unplanned weight loss risk-adjusted	5%	7%
Restrictive practices used	15%	17%
Prescribed nine or more medicines	46%	35%
Antipsychotics without a psychosis diagnosis	5%	9%

* Risk-adjusted by the Department of Health, Disability and Ageing.

Median calculated by Aged Care Compass across homes in this directory with a published figure.

Care minutes

Source: Star Ratings, as at 2026-08-01 · Measured January to March 2026

Care-minute targets reflect residents' assessed acuity; a higher target is not a higher standard.

Up to 10% of the registered nurse target can be met by enrolled nurses.

Actual care minutes: 200 minutes per resident per day
Target care minutes: 207 minutes per resident per day
Difference: -7 min
Actual registered nurse minutes: 45 minutes per resident per day
Target registered nurse minutes: 42 minutes per resident per day
Registered nurse difference: +3 min

Funding

Source: Service List, as at 2025-06-30

Annual Commonwealth funding (2024-25): $9,620,620.44
Funding per bed per day: $310.09 per bed per day

Provider

The Service List names Doutta Galla Aged Services Ltd, a charitable not-for-profit organisation, as its provider.

Sources: Service List, as at 2025-06-30; Star Ratings, as at 2026-08-01.

All residential homes listed for Doutta Galla Aged Services Ltd

Other residential homes nearby

Up to 6 homes within 20 km in the same state, chosen by straight-line distance between Service List locations and listed by suburb.

Banksia Lodge Residential Aged Care ServiceKialla 3631
Grutzner HouseShepparton 3630
Mercy Place Ave MariaShepparton 3630
Mercy Place SheppartonShepparton 3630
Shepparton Aged CareShepparton 3630
Wintringham Tom FitzgeraldShepparton 3630

All residential homes in Greater Shepparton, VIC

Data source

Service information: Service List, edition 2025-06-30.

Ratings, care minutes, quality measures, residents' survey answers and regulatory decisions: Star Ratings, edition 2026-08-01.

Provider registration: ACQSC provider register, edition 2026-08-13.