Paradise Lakes Care Centre

360 Oxley Drive, Runaway Bay QLD 4216

Runaway Bay4216

Overview

Paradise Lakes Care Centre is a residential aged care home in Runaway Bay QLD 4216, in the Gold Coast local government area.

Sources: Service List, as at 2025-06-30.

Overall Star Rating: 4 out of 5
Registered places: 48
Provider register entry: Vanguard Care Communities Pty Ltd
Registration status: Registered

Quality

Source: Star Ratings, as at 2026-08-01

Every figure here is published by the Department of Health, Disability and Ageing. Aged Care Compass publishes them unchanged and does not rate homes itself.

Residents' experience: 4 out of 5
Compliance: 4 out of 5
Staffing: 5 out of 5
Quality measures: 3 out of 5

What residents said

Source: Star Ratings, as at 2026-08-01 · Survey conducted in 2026

An independent team surveys residents for the Residents' experience rating. Each figure is the percentage of residents surveyed who gave that answer.

Do you like the food here?
Always
38%
Most of the time
23%
Some of the time
31%
Never
8%
Do you feel safe here?
Always
92%
Most of the time
8%
Some of the time
0%
Never
0%
Is this place well run?
Always
46%
Most of the time
31%
Some of the time
23%
Never
0%
Do you get the care you need?
Always
85%
Most of the time
15%
Some of the time
0%
Never
0%
Do staff know what they are doing?
Always
38%
Most of the time
46%
Some of the time
15%
Never
0%
Are you encouraged to do as much as possible for yourself?
Always
77%
Most of the time
15%
Some of the time
8%
Never
0%
Do staff explain things to you?
Always
62%
Most of the time
23%
Some of the time
15%
Never
0%
Do staff treat you with respect?
Always
77%
Most of the time
23%
Some of the time
0%
Never
0%
Do staff follow up when you raise things with them?
Always
46%
Most of the time
31%
Some of the time
15%
Never
8%
Are staff kind and caring?
Always
69%
Most of the time
31%
Some of the time
0%
Never
0%
Do you have a say in your daily activities?
Always
85%
Most of the time
15%
Some of the time
0%
Never
0%
How likely are you to recommend this residential aged care home to someone?
Always
69%
Most of the time
15%
Some of the time
8%
Never
8%

Questions and answer options are shown as the Department of Health, Disability and Ageing publishes them. Figures are rounded, so one question's answers may not add to 100.

Regulatory decisions

Source: Star Ratings, as at 2026-08-01

The Star Ratings extract names the main regulatory decision that informs a home's Compliance rating. It may be a decision that is no longer in force.

Compliance rating reason, as published: No Regulatory decisions, and no Quality Standards grades recorded whilst operating continuously for over one year

This is not a full compliance history. The Aged Care Quality and Safety Commission publishes its regulatory decisions at agedcarequality.gov.au.

Quality measures

Source: Star Ratings, as at 2026-08-01 · Measured January to March 2026

The Quality measures star rating is calculated from these areas of care. Each figure is the percentage of residents affected. Lower is better.

Measure	This home	Median across homes
Had a fall risk-adjusted	56%	30%
Major injury from a fall risk-adjusted	4%	1%
Pressure injuries risk-adjusted	2%	0%
Significant unplanned weight loss risk-adjusted	6%	7%
Restrictive practices used	17%	17%
Prescribed nine or more medicines	57%	35%
Antipsychotics without a psychosis diagnosis	4%	9%

* Risk-adjusted by the Department of Health, Disability and Ageing.

Median calculated by Aged Care Compass across homes in this directory with a published figure.

Care minutes

Source: Star Ratings, as at 2026-08-01 · Measured January to March 2026

Care-minute targets reflect residents' assessed acuity; a higher target is not a higher standard.

Up to 10% of the registered nurse target can be met by enrolled nurses.

Actual care minutes: 243 minutes per resident per day
Target care minutes: 215 minutes per resident per day
Difference: +28 min
Actual registered nurse minutes: 52 minutes per resident per day
Target registered nurse minutes: 44 minutes per resident per day
Registered nurse difference: +8 min

Funding

Source: Service List, as at 2025-06-30

Annual Commonwealth funding (2024-25): $5,717,803.33
Funding per bed per day: $326.36 per bed per day

Provider

The Service List names Vanguard Care Communities Pty Ltd, a private for-profit organisation, as its provider.

Sources: Service List, as at 2025-06-30; Star Ratings, as at 2026-08-01.

All residential homes listed for Vanguard Care Communities Pty Ltd

Other residential homes nearby

Up to 6 homes within 20 km in the same state, chosen by straight-line distance between Service List locations and listed by suburb.

St Vincent's Care Services ArundelArundel 4214
501 Respite & Care ServicesBiggera Waters 4216
Harbour Quays Residential Aged CareBiggera Waters 4216
TriCare Labrador Aged Care ResidenceBiggera Waters 4216
Bupa Runaway BayCoombabah 4216
TriCare Bayview Place Aged Care ResidenceRunaway Bay 4216

All residential homes in Gold Coast, QLD

Data source

Service information: Service List, edition 2025-06-30.

Ratings, care minutes, quality measures, residents' survey answers and regulatory decisions: Star Ratings, edition 2026-08-01.

Provider registration: ACQSC provider register, edition 2026-08-13.