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Aged Care Compass

IRT Five Islands

25 Quarry Street, Port Kembla NSW 2505

Brick building entrance with ramp and garden bedsCovered courtyard with a person seated at a tableDining area with wooden tables and a coastal wall mural+6 photographs — starting at photograph 5 of this home’s 10

Photos: IRT, copied . Is one of these yours?

Overview

IRT Five Islands is a residential aged care home in Port Kembla NSW 2505, in the Wollongong local government area.

Sources: Service List, as at .

Overall Star Rating
4 out of 5
Registered places
40
Provider register entry
Illawarra Retirement Trust
Registration status
Registered

Quality

Source: Star Ratings, as at

Every figure here is published by the Department of Health, Disability and Ageing. Aged Care Compass publishes them unchanged and does not rate homes itself.

Residents' experience
4 out of 5
Compliance
5 out of 5
Staffing
3 out of 5
Quality measures
2 out of 5

What residents said

Source: Star Ratings, as at · Survey conducted in 2026

An independent team surveys residents for the Residents' experience rating. Each figure is the percentage of residents surveyed who gave that answer.

  1. Do you like the food here?

    Always
    31%
    Most of the time
    8%
    Some of the time
    31%
    Never
    31%

  2. Do you feel safe here?

    Always
    69%
    Most of the time
    31%
    Some of the time
    0%
    Never
    0%

  3. Is this place well run?

    Always
    46%
    Most of the time
    54%
    Some of the time
    0%
    Never
    0%

  4. Do you get the care you need?

    Always
    77%
    Most of the time
    8%
    Some of the time
    15%
    Never
    0%

  5. Do staff know what they are doing?

    Always
    54%
    Most of the time
    38%
    Some of the time
    8%
    Never
    0%

  6. Are you encouraged to do as much as possible for yourself?

    Always
    77%
    Most of the time
    8%
    Some of the time
    0%
    Never
    15%

  7. Do staff explain things to you?

    Always
    69%
    Most of the time
    0%
    Some of the time
    31%
    Never
    0%

  8. Do staff treat you with respect?

    Always
    69%
    Most of the time
    23%
    Some of the time
    8%
    Never
    0%

  9. Do staff follow up when you raise things with them?

    Always
    62%
    Most of the time
    8%
    Some of the time
    23%
    Never
    8%

  10. Are staff kind and caring?

    Always
    69%
    Most of the time
    23%
    Some of the time
    8%
    Never
    0%

  11. Do you have a say in your daily activities?

    Always
    85%
    Most of the time
    8%
    Some of the time
    0%
    Never
    8%

  12. How likely are you to recommend this residential aged care home to someone?

    Always
    85%
    Most of the time
    0%
    Some of the time
    15%
    Never
    0%

Questions and answer options are shown as the Department of Health, Disability and Ageing publishes them. Figures are rounded, so one question's answers may not add to 100.

Regulatory decisions

Source: Star Ratings, as at

The Star Ratings extract names the main regulatory decision that informs a home's Compliance rating. It may be a decision that is no longer in force.

Decision
Directions - To revise Plans for Continuous Improvements (PCI)
Applied
Ends

This is not a full compliance history. The Aged Care Quality and Safety Commission publishes its regulatory decisions at agedcarequality.gov.au.

Quality measures

Source: Star Ratings, as at · Measured January to March 2026

The Quality measures star rating is calculated from these areas of care. Each figure is the percentage of residents affected. Lower is better.

MeasureThis homeMedian across homes
Had a fall risk-adjusted22%30%
Major injury from a fall risk-adjusted2%1%
Pressure injuries risk-adjusted2%0%
Significant unplanned weight loss risk-adjusted6%7%
Restrictive practices used34%17%
Prescribed nine or more medicines38%35%
Antipsychotics without a psychosis diagnosis8%9%

* Risk-adjusted by the Department of Health, Disability and Ageing.

Median calculated by Aged Care Compass across homes in this directory with a published figure.

Care minutes

Source: Star Ratings, as at · Measured January to March 2026

Care-minute targets reflect residents' assessed acuity; a higher target is not a higher standard.

Up to 10% of the registered nurse target can be met by enrolled nurses.

Actual care minutes
234 minutes per resident per day
Target care minutes
221 minutes per resident per day
Difference
+13 min
Actual registered nurse minutes
46 minutes per resident per day
Target registered nurse minutes
44 minutes per resident per day
Registered nurse difference
+2 min

Funding

Source: Service List, as at

Annual Commonwealth funding (2024-25)
$4,656,169.57
Funding per bed per day
$318.92 per bed per day

Provider

The Service List names Illawarra Retirement Trust, a community-based not-for-profit organisation, as its provider.

Sources: Service List, as at ; Star Ratings, as at .

All residential homes listed for Illawarra Retirement Trust

Other residential homes nearby

Up to 6 homes within 20 km in the same state, chosen by straight-line distance between Service List locations and listed by suburb.

All residential homes in Wollongong, NSW

Data source

Service information: Service List, edition 2025-06-30.

Ratings, care minutes, quality measures, residents' survey answers and regulatory decisions: Star Ratings, edition 2026-08-01.

Provider registration: ACQSC provider register, edition 2026-08-13.

Call IRT on 13 44 78

Photos: IRT, copied . Is one of these yours?