Bolton Clarke Milford Grange

32 Grange Road, Eastern Heights QLD 4305

Covered outdoor seating in a landscaped courtyard — Photos: Bolton Clarke, copied 26 September 2026. Is one of these yours?

Billiards table in a communal recreation room — Photos: Bolton Clarke, copied 26 September 2026. Is one of these yours?

Overview

Bolton Clarke Milford Grange is a residential aged care home in Eastern Heights QLD 4305, in the Ipswich local government area.

Sources: Service List, as at 2025-06-30.

Overall Star Rating: 4 out of 5
Registered places: 94
Provider register entry: RSL Care RDNS Limited
Registration status: Registered

Quality

Source: Star Ratings, as at 2026-08-01

Every figure here is published by the Department of Health, Disability and Ageing. Aged Care Compass publishes them unchanged and does not rate homes itself.

Residents' experience: 3 out of 5
Compliance: 5 out of 5
Staffing: 3 out of 5
Quality measures: 3 out of 5

What residents said

Source: Star Ratings, as at 2026-08-01 · Survey conducted in 2026

An independent team surveys residents for the Residents' experience rating. Each figure is the percentage of residents surveyed who gave that answer.

Do you like the food here?
Always
21%
Most of the time
16%
Some of the time
37%
Never
26%
Do you feel safe here?
Always
79%
Most of the time
21%
Some of the time
0%
Never
0%
Is this place well run?
Always
42%
Most of the time
42%
Some of the time
11%
Never
5%
Do you get the care you need?
Always
53%
Most of the time
42%
Some of the time
5%
Never
0%
Do staff know what they are doing?
Always
47%
Most of the time
32%
Some of the time
21%
Never
0%
Are you encouraged to do as much as possible for yourself?
Always
79%
Most of the time
21%
Some of the time
0%
Never
0%
Do staff explain things to you?
Always
53%
Most of the time
16%
Some of the time
26%
Never
5%
Do staff treat you with respect?
Always
47%
Most of the time
47%
Some of the time
5%
Never
0%
Do staff follow up when you raise things with them?
Always
42%
Most of the time
32%
Some of the time
26%
Never
0%
Are staff kind and caring?
Always
42%
Most of the time
42%
Some of the time
16%
Never
0%
Do you have a say in your daily activities?
Always
74%
Most of the time
16%
Some of the time
5%
Never
5%
How likely are you to recommend this residential aged care home to someone?
Always
53%
Most of the time
26%
Some of the time
16%
Never
5%

Questions and answer options are shown as the Department of Health, Disability and Ageing publishes them. Figures are rounded, so one question's answers may not add to 100.

Regulatory decisions

Source: Star Ratings, as at 2026-08-01

The Star Ratings extract names the main regulatory decision that informs a home's Compliance rating. It may be a decision that is no longer in force.

This Star Ratings extract names no regulatory decision for this home.

This is not a full compliance history. The Aged Care Quality and Safety Commission publishes its regulatory decisions at agedcarequality.gov.au.

Quality measures

Source: Star Ratings, as at 2026-08-01 · Measured January to March 2026

The Quality measures star rating is calculated from these areas of care. Each figure is the percentage of residents affected. Lower is better.

Measure	This home	Median across homes
Had a fall risk-adjusted	32%	30%
Major injury from a fall risk-adjusted	1%	1%
Pressure injuries risk-adjusted	1%	0%
Significant unplanned weight loss risk-adjusted	9%	7%
Restrictive practices used	16%	17%
Prescribed nine or more medicines	41%	35%
Antipsychotics without a psychosis diagnosis	11%	9%

* Risk-adjusted by the Department of Health, Disability and Ageing.

Median calculated by Aged Care Compass across homes in this directory with a published figure.

Care minutes

Source: Star Ratings, as at 2026-08-01 · Measured January to March 2026

Care-minute targets reflect residents' assessed acuity; a higher target is not a higher standard.

Up to 10% of the registered nurse target can be met by enrolled nurses.

Actual care minutes: 224 minutes per resident per day
Target care minutes: 221 minutes per resident per day
Difference: +3 min
Actual registered nurse minutes: 47 minutes per resident per day
Target registered nurse minutes: 44 minutes per resident per day
Registered nurse difference: +3 min

Funding

Source: Service List, as at 2025-06-30

Annual Commonwealth funding (2024-25): $10,636,285.39
Funding per bed per day: $310.01 per bed per day

Provider

The Service List names RSL Care RDNS Limited, a charitable not-for-profit organisation, as its provider.

Sources: Service List, as at 2025-06-30; Star Ratings, as at 2026-08-01.

All residential homes listed for RSL Care RDNS Limited

Other residential homes nearby

Up to 6 homes within 20 km in the same state, chosen by straight-line distance between Service List locations and listed by suburb.

Villa Maria Eastern HeightsEastern Heights 4305
Blue Care Flinders View Nowlanvil Aged Care FacilityFlinders View 4305
Carinity Colthup ManorIpswich 4305
Infinite Care IpswichIpswich 4305
Bundaleer Lodge Nursing HomeNorth Ipswich 4305
Southern Cross Care Raceview - St Mary'sRaceview 4305

All residential homes in Ipswich, QLD

Data source

Service information: Service List, edition 2025-06-30.

Ratings, care minutes, quality measures, residents' survey answers and regulatory decisions: Star Ratings, edition 2026-08-01.

Provider registration: ACQSC provider register, edition 2026-08-13.